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    CCIP‌®

    Your Best Bet for a Great Start in Customer Service
    To become a Certified Customer Interaction Professional More Details

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    CBSA®

    Start out confidently as a Transaction Processing Professional
    To become a Certified Backoffice Services Associate More Details

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    CFPA®

    Launch into the Financial World with an extra edge.
    To become a Certified Financial Process Associate More Details

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    CTSA‌®

    Start your Tech-Support Careers with a bang.
    Certified Technical Support Associate More Details

CFPA

WHY CFPA®

The CFPA® Certification is the most powerful assurance for banks, F&A BPO companies and accounts departments of large organizations about your fitness for handling accounting and basic finance tasks including processing of bills receivables and payables; posting of entries; preparation of ledgers and statements of accounts and reconciliation etc.

How CFPA® Works

CFPA® covers accounting and basic finance tasks including processing of bills receivables and payables; posting of entries; preparation of ledgers and statements of accounts and reconciliation etc. Aspects related to team-playing, workplace effectiveness, communication and professional etiquette are also covered. IBPO offer pre-certification training in these areas to help individuals prepare themselves for F & A jobs and also for the CFPA® certification examination Though practical work experience can never be replaced, the levels of knowledge and acumen assessed during the CFPA® examinations do typically match those of F & A professionals who have worked at least for 6 months in such functions or roles.

CFPA® Benefits

  1. Global Recognition:CFPA‌® has emerged as the most preferred international qualification for BPO professionals working in the F&A domain. CFPA® qualification puts an individual in the elite international league of young, world-class finance & accounting professionals.

  2. Careers Advantage: CFPA® manages to hit the ground running thanks to the most structured and rigorous training & education exercise before the certification examination, which not only helps develops skills and competence in handling complex accounting issues, but also affords invaluable exposure to how technology and systems are used in the accounts and finance function worldwide. This helps get the first great job faster; and also the first raise and promotion.

  3. Employer Benefits:CFPA® qualified professionals prove precious assets for their employers not only because they tend to raise the bar for performance, productivity and service quality, but also because, they impact the work-culture and environment positively.

Jobs CFPA® Prepares You For

Who Should Acquire the CFPA®

CERTIFICATION VALIDITY

The CFPA® Certificate is valid for exactly 3 years from the date of its award. All CFPA® certified individuals are strongly recommended to upgrade to the next level (CFPS®) after the completion of one year.
You will be required to compulsorily upgrade to the next level (CFPS®) after the expiry of the initial validity of the CFPA® certification

UPGRADE TO CFPA®

You can apply for an upgrade to the specialist level BCI qualification the CFPS® - Certified Financial Process Specialist – twelve months after attaining your CFPA® certification. While the CFPA® credential is actually relevant most in the first year of a Careers-starter, the CFPS® credential suits professionals more second year onward of their Careerss.

CFPA® CRITICAL AREAS OF PROFESSIONAL KNOWLEDGE & COMPETENCE

Codes

Assessment Component

A1

CFPA® Domain Knowledge

  1. Nature & Typology of BPO Services
    • Concept and advantages of Business Process Outsourcing.
    • Categories and Types of BPO Organizations and BPO services.
  2. BPO Operations & Work Environment
    • Organization & Workplace Structures in BPO Organizations.
    • Equipment & Technologies generally deployed in BPO Organizations.
    • Common Modes and Media of Service Delivery in BPO Organizations.
  3. Personal Effectiveness Principles & Techniques
    • Challenges & Demands of BPO Work Environment
    • Creating & Managing Personal Brand-Equity in Workplace
    • Managing Personal Time
    • Managing Stress
    • Managing Professional Growth
  4. Role-profile of a Finance & Accounting Services Associate
    • Typical Key Result Areas (KRAs) of an F&A Services Professional.
    • Skills & Competencies of an F&A Services Professional
  5. Finance & Accounting Processing Tasks & Activities
    • Fundamentals of contemporary Finance & Accounting BPO domain.
    • Basic Concepts, Principles & Techniques in Contemporary Finance & Accounts.
    • Knowledge about Commonly Outsourced Finance & Accounting Tasks and Activities.

A2

Keyboarding Skills

  1. Keyboarding Speed & Accuracy in English Language

A3

Computing & Internet-related Operations

  1. Proficiency in basic PC-Based computing applications
  2. Internet Operations

A4

Language Structure, Vocabulary & Comprehension

  1. Correct usage of Grammar & Structure
  2. Vocabulary
  3. Listening Comprehension

A5

Verbal Language Skills

  1. Voice & Speech Quality
  2. Accent & Pronunciation
CFPA® ADMISSION REQUIREMENTS

Candidacy requirements define the parameters on the basis of which an applicant shall be evaluated fit for applying for a particular certification.

Educational Requirements

To be able to apply for CFPA®, an applicant should have formal education in computers and accounts. Further, applicants should have qualified at least A Level/O-Level/Higher Secondary/12th grade . However, in most locations, diploma holders and undergraduate degree holders have shown that they do very well in their Careerss after their CFPA® as compared to others, especially in some Asian and African countries.

Professional/Work Requirements

There is no requirement of prior work-experience to be able to apply for CFPA®. Even individuals just out of their schools and colleges with ZERO work experience can apply for CFPA®..

However, many of those with some work exposure behind them have been seen making a comparatively better use of the CFPA® qualification for their Careerss.

Age

Ideally an applicant should have completed 15 years of age at the time of applying for CFPA®. There is no upper age bar, however for any certification program.

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