Candidacy requirements define the parameters on the basis of which an applicant shall be evaluated fit for applying for a particular certification. Candidacy requirements will vary across certifications.
Though there is no specific formal education requirement prescribed for CBSS® qualification, it is advised that applicants for CBSS® should have at least completed the formal education at the time of applying. Typically, most CBSS® applicants have completed their A-Level/O-Level/Higher Secondary/12th grade.
Minimum of 6 months of work experience in any of the typical or common documentation; data processing or backoffice and administration roles in BPO companies or offices of other organizations.
- Applicants who come from non-BPO backgrounds
are required to have minimum 18 months of associate level experience in typical or common service processes related to documentation; digitization; data processing,
desk-top-publishing or backoffice and administration etc., in banking, insurance, retail, telecommunication industry etc.
- Applicants who have a BPO or a call center background
the minimum prescribed work requirement is six months in data processing or back office and administration roles in BPO companies or offices of other organizations.
- For applicants who have the BCI CBSA® certification,
the minimum prescribed work requirement is minimum 3 months in data processing or backoffice and administration roles in BPO companies or offices of other organizations.
Ideally, an applicant should have completed 18 years of age at the time of applying for
CBSS®. There is no upper age bar, however for any BCI certification program.